We use DHL Parcel UK (previously UK Mail), a trusted postal service firm with over 50 branches across the UK, to deliver your orders safely and discreetly to your door.
Orders are typically delivered within 3 to 8 days after payment has been received and confirmed. We aim to dispatch all orders as quickly as possible once payment is verified.
The shipping fee is £27.00 per order, charged at checkout. For larger orders we may split shipments into multiple smaller packages — however you will only ever be charged one shipping fee regardless of the number of parcels.
All parcels are packaged carefully and discreetly. The contents are never indicated on the packaging, delivery notes, or any external labelling. Your privacy is our priority.
Once your parcel has been handed to the courier, you will receive a tracking number by email on the same day or the morning after dispatch. You can use this number to monitor your delivery at any time.
For larger orders, we may split your shipment into two or more separate packages to keep each parcel a manageable size. If this applies to your order, the separate packages typically arrive within 24–48 hours of each other.
If you have any specific delivery preferences or concerns, please do not hesitate to contact our support team. We are happy to accommodate alternative delivery arrangements where possible.
